Citizens and E-Government: Evaluating Policy and Management

Citizens and E-Government: Evaluating Policy and Management

Christopher G. Reddick
Indexed In: SCOPUS
Release Date: April, 2010|Copyright: © 2010 |Pages: 552
DOI: 10.4018/978-1-61520-931-6
ISBN13: 9781615209316|ISBN10: 161520931X|EISBN13: 9781615209323
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Description & Coverage
Description:

E-government research has flourished as a way of disseminating information and providing services to citizens ever since the popularization of the Internet. Although there have been tremendous advancements in the world of e-government, critical evaluations on the effectiveness of such methods have yet to be determined.

Citizens and E-Government: Evaluating Policy and Management examines the role that citizens play in the development of electronic government or e-government, specifically focusing on the impact of e-government and citizens while exploring issues of policy and management. This book not only focuses on the adoption of e-government and its impact on citizens, but it also discusses the effectiveness of this technology as a way of improving citizen access and engagement with their government. Overall, this book is essential for those interested in the importance of citizens in information technology adoption and development of electronic government.

Coverage:

The many academic areas covered in this publication include, but are not limited to:

  • Citizen engagement on the Internet
  • Citizen-centered e-government
  • Comparisons of e-government versus other service channels
  • E-government cybercrime awareness
  • E-Government in Developing Countries
  • Human factors in implementing e-government
  • Security and cyber-privacy
  • Service and delivery channels
  • Social Tagging
  • User-centered e-government
  • Web 2.0 and the public sector
Reviews & Statements

The book is well-organized and includes copious references to help researchers find further relevant literature...The nineteen original chapters alone make this book a valuable resource for research libraries that collect in political science and communications studies. Researchers focusing on electronic government or government reform more generally will be especially interested.

– Benjamin J. Keele, William & Mary Law School, USA. Government Information Quarterly (2011).
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Editor/Author Biographies
Christopher G. Reddick is an Associate Professor and Chair of the Department of Public Administration at the University of Texas at San Antonio, USA. Dr. Reddick’s research and teaching interests is in e-government. Some of his publications can be found in Government Information Quarterly, Electronic Government, and the International Journal of Electronic Government Research. Dr. Reddick recently edited the book entitled Handbook of Research on Strategies for Local E-Government Adoption and Implementation: Comparative Studies.
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