Understanding, Implementing, and Evaluating Knowledge Management in Business Settings

Understanding, Implementing, and Evaluating Knowledge Management in Business Settings

Indexed In: SCOPUS
Release Date: June, 2022|Copyright: © 2022 |Pages: 307
DOI: 10.4018/978-1-6684-4431-3
ISBN13: 9781668444313|ISBN10: 1668444313|ISBN13 Softcover: 9781668444320|EISBN13: 9781668444337
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Description & Coverage
Description:

Although there are numerous publications in the field of knowledge management (KM), there are still gaps in the literature regarding the aspects of KM that reflect new technology adoption and a deeper analysis discussing the interlinked process between KM and data analytics in business process improvement. It is essential for business leaders to understand the role and responsibilities of leaders for the adoption and consolidation of a KM system that is effective and profitable.

Understanding, Implementing, and Evaluating Knowledge Management in Business Settings provides a comprehensive approach to KM concepts and practices in corporations and business organizations. Covering topics such as information overload, knowledge sharing adoption, and collective wisdom, this premier reference source is a comprehensive and essential resource for business executives, managers, IT specialists and consultants, libraries, students, entrepreneurs, researchers, and academicians.

Coverage:

The many academic areas covered in this publication include, but are not limited to:

  • Collective Wisdom
  • Governance Tools and Technology
  • Information Overload
  • Intra-Firm Knowledge Sharing
  • Knowledge Management Systems
  • Knowledge Sharing Adoption
  • Open Innovation
  • Productivity
  • Records Management
  • Visual Analytics Tools
  • Work Tribes
  • Workplace Culture
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Editor/Author Biographies
Tereza Raquel Merlo is a Professor and practitioner, currently teaching in the Department of Information Science at the University of North Texas and working for one of the top ranking Fortune Global 500 companies. She holds two Masters degrees in Information Sciences and a Ph.D in Business and Information Technologies. As an enthusiastic practitioner with more than twenty years of experience working for some of the world's leading companies in the fields of Information Technology and Management, she concentrates on business intelligence, data analytics, sales operations, business systems and process improvement. Her research has focused on knowledge management and information technologies in business settings. Her publications have included topics in the fields of Knowledge Management, Cloud Computing, Management and Data Analytics. Additionally, Dr. Merlo has over a decade of work in libraries and archives as well as in data management, having spent over ten years in the public sector, where she led programs designed to promote social/digital inclusion. Dr. Merlo was the keynote speaker for the XV ICKM, discussing international experiences in knowledge management.
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